At Masquerade Party Rentals, LLC ("we," "us," or "our"), we value your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, www.masqueradepartyrentals.com, or use our rental services in Charlotte, NC, and surrounding areas.

1. Information We Collect

We collect information that you voluntarily provide to us when inquiring about or booking our services:

• Personal Identifiers: Name, email address, phone number, and physical delivery address.

• Event Details: Date of event, number of guests, and specific rental interests (e.g., tables, chairs, tents).

• Payment Information: If you book online, payments are processed through secure third-party processors. We do not store your full credit card details on our servers.

2. How We Use Your Information

We use the information we collect to:

• Provide quotes and process rental bookings.

• Coordinate delivery and setup at your event location.

• Communicate regarding your order via email or SMS (if opted-in).

• Improve our website and customer service experience.

3. SMS and Text Messaging

If you opt-in to receive text messages via our contact form, we may send you updates regarding your rental status or professional consultations. You can opt-out of these communications at any time by replying "STOP."

4. Cookies and Tracking Technologies

Our website is hosted on the Wix platform. Wix uses cookies to provide a secure and functional browsing experience, analyze site traffic, and track the effectiveness of our marketing. You can manage your cookie preferences through your individual browser settings.

5. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We only share information with:

• Service Providers: Trusted partners who assist in operating our website, conducting our business, or servicing your event (e.g., payment processors or delivery logistics).

• Legal Requirements: If required by law to comply with a judicial proceeding or court order.

6. Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the right to:

• Request access to the personal data we hold about you.

• Request that we correct or delete your personal information.

• Withdraw consent for marketing communications.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date."

9. Contact Us

If you have questions regarding this Privacy Policy, please contact us at:

Masquerade Party Rentals, LLC Email: admin@masqueradepartyrentals.com

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Disclaimer: This document is for informational purposes only and does not constitute legal advice. Because privacy laws (like the CCPA or various state-level acts) can vary, you should have a legal professional review this policy to ensure it meets all specific requirements for your jurisdiction.